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Order Entry in Wheeling, IL at Elite Staffing

Date Posted: 3/25/2019

Job Snapshot

  • Employee Type:
  • Location:
    Wheeling, IL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Order Entry

General Summary

This position ensures that all customer orders are entered into our MRP system on time with a high degree of accuracy as well as resolving pricing discrepancies. 

Principal Responsibilities:

  • Accurately enter, proof, and make all orders live.
  • Analyze customer’s requests and provide information
  • Work with customers and sales representatives to offer alternatives to problem orders and delivery schedule.
  • Communicate with sales staff to verify all information is correct and clear up any missing information or inconsistencies on orders.
  • Provide daily report on customer call-backs with a goal of 24 hours on delivery and expedite information on domestic product and 48 hours on international product.
  • Assist with production forecasting, data entry, and safety stock analysis.
  • Review and release orders.
  • Review monthly schedules for dollars and accuracy.
  • Maintain a high degree of integrity in support of customer service by means of accurate delivery commitments.

Knowledge, Skills and Abilities Required:

  • Previous Customer Service/Order Entry experience in a manufacturing company required.
  • Strong Computer skills including experience with an MRP.
  • Prior experience in high volume order entry - manufacturing environment

Additional Skills:

  • Outstanding interpersonal skills
  • Detail oriented
  • Strong math and analytical skills
  • Good written and verbal communication skills
  • Excellent problem solving and decision making skills
  • Ability to exercise initiative and sound judgment in a variety of situations
  • Effective listening, verbal and written communication skills
  • Ability to work in a fast paced environment while handling multiple tasks simultaneously


Full Benefits


Wheeling, IL 60090

Elite Staffing, Inc. is proud to be an equal opportunity employer. Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.